As the name Beretta became synonymous with uncompromising quality, design, materials, and performance, the word extended beyond the Italian borders, specifying a tradition that carried over through fifteen generations of Berettas. Already in production in the early 1500, Beretta products were chosen by the republic of venice for their excellence.
In the early 1800s, Pietro Antonio Beretta, despite difficulties deriving from ongoing wars and foreign domination, traveled to Italy to demonstrate the incomparable quality of his products and manage orders.
Pietro Antonio's son Giuseppe continued the demanding effort begun by his father, creating new possibilities for the Company through international distribution.
In the early 1900s, Pietro took the Company reins, introducing modernized methods and simplified construction, establishing the first Italian firearms maker, one of the most modern firearms production in the world. The sons Giuseppe and Carlo continued the modernization process, securing the Company's multinational character with numerous European countries and the United States.
Their success is primarily attributed to their people, who work diligently to create opportunities for their products, customers, and Company. They strive to continuously invest in their workforce to exceed expectations in delivering quality services. Going the additional mile is who they are.
Today, under the leadership of Beretta and his sons Pietro and Franco, With the benefit of centuries of experience. That experience, combined with investments in technology, and growing products, has prepared them for the demands of the global market. Quality Without any compromise, this core value of total commitment was established by them almost five centuries ago and continues their Company today growing. As a crucial part of their Mission, it remains the unchanging key to their worldwide success.
Their vision is to be the leader worldwide, in hunting competition, by offering a complete line of firearms, accessories, and parts that meet customers expectations. They will achieve this through professionals who embrace challenge and urgency.
Their goal is to offer exceptional customer service that is both timely and accurate. They are always looking to expand their reach and communication with their customers and adapt to a quickly changing environment.
For this reason, They have expanded their customer touch points service to include phone, email, and chat. You can now log help tickets via their web forms, allowing them to answer your questions and efficiently support your service needs.
At Beretta, they seek to offer you exceptional customer service. Whether you are looking to service your firearm or check the status of a return, you will find all the information you need by contacting their dedicated service teams.
They can only ship to street addresses in the fifty US states. They cannot ship to Post Office boxes and military addresses. Due to export issues.
They cannot ship to addresses in some regions like Puerto Rico. Due to the risk of fraud and due to export adherence laws. They do not ship to courier services, and orders must meet these criteria to process.
In Stock" and Due In items will typically ship by the Expected Ship Date displayed with the product information.
They ship on business days, Monday to Friday, excluding holidays. Your order is processed in 12 to 24 hours. Delivery time starts when the carrier picks up your order from their dock, not when you place it.
Noon EST Monday-Thursday must place all orders that require overnight shipping to receive your package the next day. If you order any item on Friday for night delivery, your order will ship on Monday. Be advised that some overnight shipments are not guaranteed in some areas.
They will send you an email notification when your order has been shipped.
They usually ship their items by United Parcel Service to locations within the US. They may, however, ship small items by the US Postal Service.
Their shipping rates are based on the value of the order.
In addition to the introductory shipping rates specified above, you may choose Express Shipping. They offer the following options and rates:
Any Express delivery times apply when your shipment leaves their warehouse, which may take two business days, if not a backorder.
Your satisfaction is important to them. If you are unsatisfied with your purchase from Beretta, return it for a full refund.
The guarantee applies only to items purchased from the Beretta mail-order catalog or beretta USA. You may return most products for a full refund, less shipping charges.
Clothing, bags, and accessories are guaranteed for a lifetime on regular use. You may return items within 30 days of your purchase. After one year, all returns will only be accepted on an inspection basis.
Their standard return policy does not apply to the following items:
To complete the Returns and Exchanges form with your order and include it with your return—please have a copy of your original slip.
Hours of Operation
Monday to Friday:
9 am - 5 pm (MST)
17601 Beretta Drive
Accokeek, Maryland 20607
Email: techsupport@berettausa. com
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